
Each year at the Annual NH Emergency Dispatcher's Association Conference, our organization recognizes the talents of those individuals involved across the state. Below you will find a complete list of those who have been recognized for their efforts since 2013, along our Life Members.

NHEDA Life Members
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Thomas Andross
2019 Life Member
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Cecily McNair
2019 Life Member
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Phil Tirrell
2019 Life Member
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Paul Bagley
2020 Life Member
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Bob Dichard
2020 Life Member
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Ernie Petrin
2020 Life Member
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Jonathan Goldman
2023 Life Member
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Jennifer Cloutier
2023 Life Member
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Doug Hackett
2024 Life Member
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Deputy Chief Bonnie Johnson (RET.)
2025 Life Member
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Cassie Leavitt
2025 Life Member
2025 Award Recipients
NHEDA Annual Award Recipients
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2025
Telecommunicator of the Year: Sabrina Madi, Hudson Police Department
Team of the Year: Manchester Police Department Communications Section
Trainer of the Year: Division of Emergency Services and Communications, Training Section
Supervisor of the Year: Abigail Rider, Division of Emergency Services and Communications
NHEDA Support Award: NH Department of Safety Peer Support Team
Thomas E. Andross Scholarship: Donna Ehman, Raymond Police Department -
2024
Telecommunicator of the Year: Loran Sheeley, Rockingham County Sheriff’s Department
IT/Radio Tech of the Year: Kelley Parker, Strafford County Sheriff’s Department
Team of the Year: Berlin Police Department Communications Division
Trainer of the Year: Shellie Raposo, NH 911
Supervisor of the Year: Doug Hackett, Hanover Police Dept.
Life Member: Doug Hackett, Hanover Police Dept. -
2023
Dispatcher of the Year: Dispatcher Jess Arcand, Derry Police Department
Information Technologist of the Year: Jarod Guay, Technical Support Specialist VI, NH DOS, DESC
Supervisor of the Year: Richard Todd, Manager, Hollis Communications
Trainer of the Year: Dispatcher Ashley Trzesiara, Salem Police Department
Team of the Year: Deputy Chief Erin Hannafin, Lt. Ricky Fowler, Lt. Kevin Nugent, Lt. Kellie Regan, Dispatcher Adam Sattler, Dispatcher Brian Dumka, LRMFA
President's Award: Peer Support Team, DESC
Life Members: Chief Jonathan Goldman, LRMFA - Jennifer Cloutier, Communications Manager, Berlin Police Department -
2022
Dispatcher of the Year: Ashley Cross, Raymond Police Department
Information Technologist of the Year: Dawn Desaulniers Town of Hollis
Supervisor of the Year: Kassidy Walker, Hollis Communications Center
Trainer of the Year: Michele Wilcox, NH DOS Division of Emergency Services & Communication
Team of the Year: Lt. Hannafin, Lt. Fowler, Dispatchers Regan, Dispatcher Searles, LRMFA
President's Award: Erin Hannafin, LRMFA -
2021
All 2021 Awards were presented to the members of NH Enhanced 9-1-1. The Awards Committee and the NHEDA Executive Board wanted to recognize those members for their leadership throughout the unprecedented COVID-19 Pandemic.
The Telecommunicators, Mapping Staff, Administrative Staff, Radio Personnel, and Leadership were recognized and each member was given an award. -
2020
Dispatcher of the Year: Shelli Fortin, Gorham Police Department
Radio Technologist of the Year: AllComm & Eastern Communications
Supervisor of the Year: James Roberg, NH911
Trainer of the Year: Lt. Erin Hannafin, Lakes Region Mutual Fire Aid
President's Award: Thomas Andross, Grafton County Sheriff's Office
Special Award for Excellence in Service: Jennifer Cloutier, Berlin Police Department
Honorary Members: Deborah Pendergast, Director of NH Fire & EMS Academy, John Stevens, NH Statewide Interoperability Coordinator
Life Members: Paul Bagley, Retired - Former NHEDA President, Bob Dichard, Hollis Communications, Ernie Petrin, Retired - Concord Fire Alarm -
2019
Dispatcher of the Year: Cassandra Leavitt, Hampton Fire Department
Information Technologist (IT) of the Year: Deputy Chief Paul Steele, Lakes Region Mutual Fire Aid
Supervisor of the Year: Sgt. Eric Babine, Rochester Police Department
Trainer of the Year: Allison Reopel, NH911
President's Award: Austin Brown, New London Police Department
Inaugural Class of Life Members: Cecily McNair, Philip Tirrell, Tom Andross -
2018
Dispatcher of the Year: Robert Sprague, Salem Fire Department
Information Technologist (IT) of the Year: NHEDA Multi-Media Team: Jennifer Cloutier, Berlin Police Department, Cassie Leavitt, Hampton Fire Department, Nicholas Bridle, Derry Fire Department, Austin Brown, New London Police Department, Keith Veale, Hillsborough County Sheriff's Office
Supervisor of the Year: Chief Philip Tirrell, Southwestern NH District Fire Mutual Aid
Trainer of the Year: Elizabeth Duclos, Bedford Police Department
President's Award: Chief Philip Tirrell, Southwestern NH District Fire Mutual Aid
COM-L Certification: Justin Bellen, DRED, Richard Belanger, Hooksett Police Department, Jonathan Goldman, Lakes Region Mutual Fire Aid -
2017
Dispatcher of the Year: Lisa Camarra, Hanover Police Department
Information Technologist (IT) of the Year: Rick Heinis, Lakes Regional Mutual Fire Aid
Supervisor of the Year: Chief Peter Bartlett, Hooksett Police Department
Team of the Year: Grafton County Sheriff's Office Communications
President's Award: Keith Veale, Hillsborough County Sheriff's Office
Radio Technologist of the Year: Justin Bellen, DRED -
2016
Dispatcher of the Year: Melissa Kierstead, Hampton Police Department
Information Technologist (IT) of the Year: Jennifer Cloutier, Berlin Police Department
Supervisor of the Year: Tenley Bouton, NH State Police Troops E&F
Trainer of the Year: Jennifer Kulacz, NH State Police NCIC Unit
NHEDA Award: Chief Philip Tirrell & all of Southwest NH Fire Mutual Aid -
2015
Telecommunicator of the Year: Richard Belanger, Hooksett Police Department
Technologist of the Year: Paul Paquette, Hampton Fire IT Department
Supervisor of the Year: Michael Legere, Manchester Boston Regional Airport Operations
Trainer of the Year: Jon Brooks, NH E911 - Bureau of Emergency Communications
NHEDA Award: Chief Philip Tirrell & all of Southwest NH Fire Mutual Aid -
2014
Telecommunicator of the Year: Daniel Redin, NH 911
Supervisor of the Year: Michael Legere, Manchester Boston Regional Airport Operations
Trainer of the Year: Cecily McNair, Merrimack County Sheriff's Office
NHEDA Support Award: Berlin Police Department
NHEDA Award: Scott Weden, Local Government Center
Critical Incident of the Year: Rona Leriche, Nina Adzic, Brian Bovyn & Paul Fraitzl, Manchester Police Department -
2013
Telecommunicator of the Year: Denise Unkles, Derry Fire Department
Radio Technologist of the Year: Leonard Goodnow, Southwest NH Fire Mutual Aid
Supervisor of the Year: Tom Andross, Grafton County Sheriff's Office
NHEDA Support Award: Exacom - President Hal Koch
NHEDA Award: Merrimack County Sheriff's Office - Sheriff Scott Hilliard
Critical Incident of the Year: Christopher McKay, Claremont Police Department